Answers to the questions clients ask before working with us.

TEAM Consulting is a boutique advisory practice headquartered in Harare, Zimbabwe. Founded in 2004, the firm helps organisations unlock value across people, processes, governance, and performance.

The firm works across financial services, manufacturing, health, education, public sector, and development-related contexts, adapting its approach to each sector’s unique challenges.

TEAM Consulting delivers integrated solutions rather than isolated services. It combines strategy, execution, culture, and governance into one cohesive transformation approach.

It reflects a philosophy of collective success over individual gain, emphasizing collaboration, shared purpose, and organizational significance.

The firm has over 20 years of experience, with a strong track record of long-term client partnerships and repeat engagements.

The firm assembles tailored teams of specialists per engagement, ensuring clients get the exact expertise needed without unnecessary overhead.

Services span strategy, governance, operations, research, culture transformation, and leadership support.

Yes, but the firm’s strength lies in integrating multiple disciplines into a unified solution for deeper impact.

It is a diagnostic and delivery model measuring seven outcomes: Growth, Resilience, Efficiency, Agility, Thrivability, Engagement, and Results.

It is the starting point of every engagement, assessing an organisation across all seven performance dimensions to identify gaps and opportunities.

Clients can expect measurable improvements in performance, efficiency, resilience, employee engagement, and overall business results.

It is a three-phase delivery model: Find: Identify value opportunities Get: Execute solutions Keep: Sustain results through systems and governance

Through training, governance frameworks, and embedding systems that ensure long-term continuity after project completion.

It is an approach where difficult issues are addressed openly, enabling honest conversations and effective solutions.

Yes. The firm supports technology-enabled transformation including automation and process digitisation.

It involves redesigning workflows to eliminate inefficiencies and improve productivity and performance.

RPA uses software bots to automate repetitive tasks, increasing efficiency and reducing human error.

Yes. Culture transformation is a core offering, aligning teams with organisational goals and improving performance.

Strategy development, facilitation, execution planning, and alignment across leadership and teams.

Yes. The firm provides governance advisory, executive coaching, and leadership alignment services.

It involves designing systems to track, measure, and improve organisational and employee performance.

Yes. TEAM runs in-house and open courses, and structured development programmes, in strategy, leadership, team building, operations, finance and personal effectiveness. See the full catalogue on our Training page, or download the training profile.

It ensures that transformation initiatives are adopted effectively through structured communication, leadership alignment, and employee engagement.

Many client relationships are long-term, with several lasting over a decade.

Over 80% of clients come from repeat engagements or referrals, indicating strong client satisfaction.

Yes. The firm provides pro bono advisory services and runs leadership programs for schools.

It is a free initiative focused on developing leadership skills in primary school learners across Zimbabwe.

Organisations can reach out via email, phone, or the website to initiate a conversation and explore engagement options.