Training @ Work
Professional development to deliver strategic excellence.
In-house training
Courses delivered to your staff at your premises or a venue of your choice, tailored to your context and goals.
Open public courses
Scheduled courses on the issues our research and experience show keep executives awake at night.
Training materials
Participant handouts, trainer guides and presentation slides for organisations running their own programmes, with on-site support if you want it.
Course catalogue
Courses and programmes.
Strategy
Strategy Oriented Business Excellence
How to develop and implement a strategy, from formulation through execution to review, using the tools available today.
- Duration
- 3 days
- For
- Management level staff
Open Secret to Success
The keys to successful strategic planning, built on the TEAM Strategy@Work methodology.
- Duration
- 1 day
- For
- Executives, managers and entrepreneurs
The Balanced Scorecard: Creating the Strategy Focused Business
Using the Kaplan and Norton Balanced Scorecard to keep the business, and everyone in it, focused on strategy.
- Duration
- 2 days
- For
- Executives, managers and entrepreneurs
Leadership and management
Leadership Challenge
Seven modules on leadership practices, self-leadership and relational leadership, including a Leadership Practices Inventory.
- Duration
- 3 days
- For
- Middle managers
Leading at the Top
Rigorous self-reflection for senior leaders to sharpen how they lead themselves, their teams and the organisation.
- Duration
- 2 days
- For
- Senior managers and executives
The Mind of the Leader
Strategic thinking, critical thinking, innovation and creativity for thought leadership.
- Duration
- 1 day
- For
- Senior management and executives
Emotional Intelligence
Understanding and growing your EQ, strengths-based leadership and coaching others with emotional intelligence.
- Duration
- 2 days
- For
- Mid-level to senior leaders
The Leader as Coach
Increasing the value of people through genuine empowerment and coaching.
- Duration
- 1 day
- For
- Managers at all levels
Corporate Governance
Governance principles, board oversight, ethics and how to implement a governance framework that suits your business.
- Duration
- 1 day
- For
- Management
Principles of Management
The functions and roles of a manager: leading, planning, controlling, organising and dealing with people.
- Duration
- 3 days
- For
- Aspiring and existing managers
Focusing on Results
A short course followed by a practical organisational assessment of excellence in results.
- Duration
- 1.5 days
- For
- Senior management
Managing Change
The forces and resistance of change, the DISCO model, and changing culture.
- Duration
- 2 days
- For
- All staff dealing with change
Team building
Effective Team Leadership
The essentials of a good team and a good team leader, from stages of team development to empowered teams.
- Duration
- 2 days
- For
- Team leaders at all levels
Facilitated outdoor activities, each linked to a team lesson such as trust, planning, communication or handling change.
- Duration
- Half a day to 1 day
- For
- Organisational teams at all levels
Indoor exercises on communication, conflict, trust and problem solving, for teams for whom the outdoors does not suit.
- Duration
- 1 day
- For
- Organisational teams at all levels
Overcoming the Five Dysfunctions of a Team
Based on the work of Patrick Lencioni: trust, conflict, commitment, accountability and results, with a pre-programme team assessment and follow-up report.
- Duration
- Generally 2 days
- For
- Organisational teams at all levels (in-house only)
Supply chain and operations
Unlocking the Hidden Value in Procurement
TEAM’s Value Added Procurement methodology: find, get and keep value through strategic sourcing.
- Duration
- 3 days
- For
- Management teams and procurement staff
Operations Management
Productivity, scheduling, total quality management and current practice such as JIT and the Theory of Constraints.
- Duration
- 3 days
- For
- Management teams and operations staff
Markets and customers
Sales and Marketing
The sales and marketing process, consumer behaviour and relationship-based selling.
- Duration
- 2 days
- For
- Sales and marketing professionals
Relating with Stakeholders (Public Relations)
Understanding your publics and building a PR plan using the RACE model.
- Duration
- 1 day
- For
- All staff who deal with the public
Building Successful Relationships
Motivating and coaching others, managing conflict, and giving and receiving feedback.
- Duration
- 1.5 days
- For
- All staff
Finance and cost management
Cash Flow Management
Profit versus cash, working capital, short-term credit and the warning signs to watch.
- Duration
- 1 day
- For
- Finance staff, entrepreneurs and small business owners
Finance Essentials
Finance for non-financial managers: statements, ratios, budgeting, capital budgeting and planning.
- Duration
- 2 days
- For
- Managers outside finance, entrepreneurs and small business owners
Personal leadership
Personal Effectiveness
A balanced life, a personal mission statement, goal setting and time management.
- Duration
- 2 days
- For
- Anyone in the organisation
Grooming and Etiquette
Business etiquette, grooming and deportment, self-esteem and confidence.
- Duration
- 1 day
- For
- Anyone in the organisation
Communicating with Impact
Structuring and delivering your message clearly, listening, and communicating across teams and cultures.
- Duration
- 2 days
- For
- Anyone who works and communicates with others
Skills training
Negotiation Skills
Planning, win-win relationships, managing negotiations and practical tactics.
- Duration
- 4 days
- For
- Anyone involved in negotiations
Effective Presentations
Building and delivering a presentation, PowerPoint from basic to advanced, and Minto’s Pyramid Principle.
- Duration
- 2 days
- For
- Staff and business owners who present
Innovate or Die: Building Innovation in the Individual
A rapid-impact course on building and living a culture of innovation, with practical tools.
- Duration
- 1 day
- For
- Anyone who needs innovation in their work
Performance Management
Goals, measures and targets, cascading performance, and tools such as the Balanced Scorecard.
- Duration
- 2 days
- For
- Staff who manage the performance of others
Business Process Management
Understanding, analysing and redesigning business processes, and managing process change.
- Duration
- 2 days
- For
- Staff involved in the day-to-day work of an area
Project Management
Planning, initiating, implementing and closing projects with little to no delay or disruption.
- Duration
- 3 days
- For
- Project managers and staff who manage projects
Development programmes
Leadership Development Programme
Personal leadership, leadership practices, the mind of the leader, relationships, communication and focusing on results.
- Duration
- 7 modules of 1.5 days each
- For
- Leadership teams
Weekly sessions with reflection and daily practice across four themes: leadership, mindset, engagement and tools.
- Duration
- 21 one-hour weekly modules
- For
- Managers and leaders
Management Development Programme
Management, operations, HR, markets and customers, finance, negotiation and project management.
- Duration
- 7 modules of 2 days each
- For
- New and established managers
Basic Business Skills Programme
Self-management, etiquette, communication, writing, presenting and core skills for work.
- Duration
- 7 one-day modules
- For
- Staff at all levels
Graduate Development Programme
Personal effectiveness and business appreciation, with an assignment after each module.
- Duration
- 9 modules over 9 to 18 months
- For
- Graduates and interns
Supervisory Development Programme
Strategy and change, supervision, leading people, sales, finance and personal effectiveness.
- Duration
- 6 two-day modules
- For
- Supervisors and future managers
Excellence Development Programme
The enablers of business excellence, from leadership and strategy to processes and results.
- Duration
- 1 day a week for 7 weeks
- For
- Organisations on an excellence journey
Entrepreneurial Skills Equipping Programme (ESEP)
Starting a business, financial essentials, management basics, personal efficiency and sales.
- Duration
- 5 days
- For
- Entrepreneurs and business start-ups
Other courses
More courses on request.
- Account Relationship Management2 days
- Constraints Management (Theory of Constraints)2 days
- Servant Leadership1 day
- Spiritual Intelligence1 day
- Profit Patterns2 days
- Managing Labour Relations1 day
- Business Succession Planning2 days
- Business Ethics1 day
- Lean Six Sigma1 day
- Customer Care1 day
- Call Centre Training1 day
- Anger Management1 day
- Assertiveness and Self Confidence1 day
- Attention Management1 day
- Anti-Money Laundering and Combating the Financing of Terrorism1 day
- Empowering Leadership and DelegationHalf a day
- Employee EngagementHalf a day
Full course outlines are in the training profile (PDF).
Work with us
Plan training for your people.
Tell us who you want to train, what you want to change and when. We will recommend courses, tailor the content and send a clear quotation.