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TEAM Consulting

Services

Operations

We find where work is lost between hand-offs, redesign the process and, where the opportunity warrants it, automate it. Process reengineering flows into robotic process automation and technology deployment, so improvements are built into how the work runs every day.
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What we help with

  • Business process management and reengineering
  • Robotic process automation (RPA)
  • Technology-enabled transformation
  • Supply chain and procurement optimisation
  • Cost transformation initiatives
  • Operating policies, procedures and process benchmarking

What changes

  • Faster, simpler processes with fewer hand-offs
  • Repetitive work automated, freeing staff for higher-value tasks
  • Measurable cost and throughput improvements

What you receive

  • Current and future process maps
  • Automation opportunity assessment
  • Procedures manual
  • Implementation roadmap

Delivery framework

How we deliver operations work.

Depending on what you need, we bring toolkits, training, evaluation or hands-on advisory support.

Supply Chain Management

Toolkits
Procurement, World Class Manufacturing, Asset Care
Training
Overall Supply Chain, Procurement, Manufacturing, Asset Care, Inventory Management
Evaluation
Overall Supply Chain, Procurement, Manufacturing, Asset Care, Inventory Management, Logistics Management
Advisory
Overall Supply Chain, Procurement, Asset Care, Logistics Management

Business Process Management

Toolkits
Business Process Analysis, Business Process Improvement, Total Quality
Training
Business Process Alignment, Best Practice Comparison, Quality Improvement
Evaluation
Business Process Alignment, Business Process Reengineering, Total Quality
Advisory
Business Process Modelling, Procedures Development, Process Benchmarking

Process Automation

Evaluation
Automation Opportunity Assessment
Advisory
Robotic Process Automation (RPA), Workflow Redesign for Automation
Management
Automation Roll-out Support

Technology-Enabled Transformation

Toolkits
IT Alignment to Business Needs, Best Practice Use of IT
Training
Knowledge Management Process, IT Alignment to Business Needs
Evaluation
Knowledge Management Strategy, IT Strategy, IT Sourcing & Selection
Advisory
Knowledge Management, IT Implementation

In practice

Recent work in this area.

  • Procurement model redesign for mining operations with USD 4M savings.
  • Business process re-engineering across manufacturing, IT, education, and financial services.

Case story · Large Mining Operation

Mining Procurement Optimisation

Redesign of procurement model with significant cost savings.

Related practice notes

Work with us

Talk to us about operations.

Share a little about your organisation and the challenge in front of you. A principal consultant will reply within two business days.

Enquire about operations Or start with the free diagnostic

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